Dear Mr.Jason, I wish to thank your company for the prompt and efficient service provided by yourself and Joe in terms of fixing the septic pump. Joe was very helpful and knowledgeable and did a good job. He has recommended that the solid waste tank be drained by professionals every 3 yrs, as I am not aware when it was last done ,as I bought the property recently, could I request you to suggest a name or two who deal in that job. Also could you quote me a price for buying bacteria( suggested by Joe) to put into the septic tank. Thanks once again